Complainant Self-Service Tracker
Check Your Case Status & Independent Activity Logs
Enter the unique Case ID issued upon complaint submission (e.g., CSG-2026-0014). No login or personal information is required. Your anonymity remains 100% safeguarded.
Try Sample Cases:
CSG-2026-0014Receipt: ACK-CSG-2026-0014-98A100% Zero-Knowledge Anonymity • EXIF Sanitized
Vendor / Procurement Fraud & Bid Rigging
Client Company: Caparo Maruti Ltd • Logged via: Official Microsoft 365 Whistleblower Relay
Current Case StatusForensic Review Completed • Final Dossier Delivered to Audit CommitteeSLA Target: 18-May-2026 (30 Days SLA)
Progress Workflow Milestones (Independent Forensic Lifecycle)
Step 1
Complaint Received
Vault Encrypted & Sanitized
Step 2
24h Acknowledgement
Receipt Number Issued
Step 3
Investigator Assigned
Independent Triage
Step 4
Forensic Fact-Finding
Evidence Corroboration
Step 5
Resolution & Closure
Client Action & CAPA
CSSG Case Officer Update to Complainant:
Your disclosure regarding sheet metal stamping vendor quotations has been thoroughly evaluated by the Caparo Special Services Group (CSSG) forensic team. Evidence has been corroborated and a formal investigation dossier was submitted to the Client Audit Committee for administrative action.Timestamped Case Activity & Cryptographic Audit Logs
Real-time operational ledger verified with SHA-512 cryptographic hashes.
| Date & Time (IST) | Operational Stage | Activity Description | Action Actor | Verification Hash |
|---|---|---|---|---|
| 18-Apr-2026 09:14 IST | 1. Complaint Received & Encrypted | Encrypted disclosure received via Microsoft 365 intake relay. Case ID CSG-2026-0014 assigned. Raw attachments stripped of EXIF and stored in AES-256 vault. | CSSG Intake Engine | sha512:9e8a...77b1 |
| 18-Apr-2026 14:30 IST | 2. Statutory Acknowledgement Dispatched | Official 24-Hour Acknowledgement receipt ACK-CSG-2026-0014-98A issued with tracking instructions. | CSSG Automation Hub | sha512:c312...04ef |
| 20-Apr-2026 10:15 IST | 3. Investigator Assignment & Triage | Complaint classified as Critical severity under Vendor Fraud. Senior Forensic Investigator Vikramaditya Singhania assigned. | CSSG Case Triage Lead | sha512:5a43...89bc |
| 28-Apr-2026 16:45 IST | 4. Forensic Evidence & Fact-Finding | Comparative vendor price history and purchase orders audited. Substantiation achieved on quotation collusion. | CSSG Forensic Team | sha512:1d0f...33a7 |
| 11-May-2026 11:30 IST | 4. Final Investigation Dossier Delivered | Formal investigation dossier delivered to Caparo Maruti Ltd Board Audit Committee with recommendation for vendor blacklisting. | CSSG Head of Governance | sha512:87ca...90b4 |
| CHAIN OF CUSTODY VERIFIED | ISO 37002 / Whistleblower Compliant | Immutable Ledger • Zero Data Deletion | CSSG Hotline | SHA-512 Validated |
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