Whistleblower Master Case Register
Master Register•CAPARO SPECIAL SERVICES GROUP•17 Total Cases
Complete 20-parameter master case log across Hotline & Email intake, Risk Officers, SLA targets, and escalations.
TOTAL MASTER CASES
17 Cases
Channel Split: 9 Hotline • 8 Email
OPEN / UNDER REVIEW
9 Active
7 Open • 2 In Review
ESCALATED TO BOARD / CFO
2 Escalated
High Priority: Audit Committee Oversight
CLOSED & RESOLVED (NET)
6 Closed
Language Split: 9 Hindi • 8 Eng
1
Master Whistleblower Case Register (17 of 17 Cases)
Executive grouped 10-column view • Click any row to inspect all 20 parameters
6 Closed9 Open / Review1 SLA Breach
| # / Case ID & Received | Company & Reporter | Channel & Lang | Category | Severity | Status | Risk Officer & Escalation | TAT / SLA Target | Remarks / Next Action | Inspect |
|---|---|---|---|---|---|---|---|---|---|
01 CSG-2026-001 2026-01-05 | Caparo Steel Employee • Anonymous | Hotline Lang: Hindi | Financial Misconduct | Critical | Closed | Raj Sharma Escalated: CFO | 4d/ 5d SLA Breach: No | Resolved. Controls strengthened. | |
02 CSG-2026-002 2026-01-12 | Caparo Steel Vendor • Named | Email Lang: English | Vendor Fraud | High | Closed | Priya Mehta Escalated: HR Head | 10d/ 10d SLA Breach: NoFlag: Breach | Vendor blacklisted post investigation. | |
03 CSG-2026-003 2026-02-01 | Caparo Steel Employee • Anonymous | Hotline Lang: Hindi | HR Violation | Medium | Closed | Raj Sharma Escalated: Dept. Head | 13d/ 15d SLA Breach: No | Warning issued to reported employee. | |
04 CSG-2026-004 2026-02-18 | Caparo Steel Customer • Named | Email Lang: English | Customer Grievance | Low | Closed | Priya Mehta Escalated: Line Manager | 15d/ 20d SLA Breach: No | Customer compensated. Process updated. | |
05 CSG-2026-005 2026-03-03 | Caparo Steel Employee • Anonymous | Hotline Lang: Hindi | Safety | High | Closed | Raj Sharma Escalated: HR Head | 9d/ 10d SLA Breach: No | Safety audit conducted. | |
06 CSG-2026-006 2026-03-15 | Caparo Steel Anonymous • Anonymous | Hotline Lang: Hindi | Bribery & Corruption | Critical | Escalated | Raj Sharma Escalated: CEO / Board | 6d/ 5d SLA Breach: YesFlag: Breach | Under board review. Legal engaged. | |
07 CSG-2026-007 2026-03-28 | Caparo Steel Employee • Named | Email Lang: English | Data Privacy | Medium | Under Review | Priya Mehta Escalated: Dept. Head | 8d/ 15d SLA Breach: No | IT audit in progress. | |
08 CSG-2026-008 2026-04-04 | Caparo Steel Vendor • Named | Hotline Lang: Hindi | Conflict of Interest | High | Open | Raj Sharma No Escalation | 5d/ 10d SLA Breach: No | Awaiting vendor response. | |
09 CSG-2026-009 2026-04-10 | Caparo Steel Employee • Anonymous | Email Lang: English | Financial Misconduct | High | Open | Priya Mehta No Escalation | 4d/ 10d SLA Breach: No | Accounts review initiated. | |
10 CSG-2026-010 2026-04-17 | Caparo Steel Employee • Anonymous | Hotline Lang: Hindi | HR Violation | Low | Open | Raj Sharma No Escalation | 6d/ 20d SLA Breach: No | Initial assessment pending. | |
11 CSG-2026-011 2026-04-22 | Caparo Steel Customer • Named | Email Lang: English | Customer Grievance | Low | Open | Priya Mehta No Escalation | 5d/ 20d SLA Breach: No | Forwarded to CRM team. | |
12 CSG-2026-012 2026-04-29 | Caparo Steel Anonymous • Anonymous | Hotline Lang: Hindi | Safety | Critical | Open | Raj Sharma Escalated: CEO / Board | 3d/ 5d SLA Breach: No | Site inspection scheduled. | |
13 CSG-2026-013 2026-05-03 | Caparo Steel Employee • Named | Email Lang: English | Vendor Fraud | Medium | Under Review | Priya Mehta Escalated: Dept. Head | 7d/ 15d SLA Breach: No | Procurement records under review. | |
14 CSG-2026-014 2026-05-10 | Caparo Steel Employee • Anonymous | Hotline Lang: Hindi | Cybersecurity | High | Open | Raj Sharma No Escalation | 4d/ 10d SLA Breach: No | IT forensics notified. | |
15 CSG-2026-015 2026-05-18 | Caparo Steel Vendor • Named | Email Lang: English | Bribery & Corruption | Critical | Open | Priya Mehta Escalated: CEO / Board | 4d/ 5d SLA Breach: No | Board alerted. Pending statement. | |
16 CSG-2026-016 2026-05-26 | Caparo Auto Customer • Named | Email Lang: English | Vendor Fraud | Medium | Closed | Sahil Verma Escalated: Dept. Head | 9d/ 15d SLA Breach: No | Audit completed and vendor invoice reconciled. | |
17 CSG-2026-017 2026-05-28 | Caparo Fasteners Vendor • Named | Hotline Lang: Hindi | Conflict of Interest | High | Escalated | Sahil Verma Escalated: CFO | 6d/ 10d SLA Breach: No | Escalated for conflict disclosure verification. | |
| NET REGISTER SUMMARY | 17 Total Cases | 9 Hotline • 8 Email | 10 Categories | 4 Critical | 6 Closed / 11 Active | 3 Risk Officers | Avg TAT: 5.7d (94.1% SLA) | 16 Clear • 1 Flagged Breach | |