Client Company Master & Entity Governance

Client Entity Registry•CAPARO SPECIAL SERVICES GROUP•Client Segregation Active

Master client directory governing entity codes, industry classification, Client SPOC contacts, designated CSSG Risk Officers, and isolated web access codes.

REGISTERED CLIENT ENTITIES
3 Entities
Codes: CAP-STL • CAP-AUT • CAP-PWR
ASSIGNED RISK OFFICERS
2 Officers
Raj Sharma (2) • Priya Mehta (1)
MAPPED CASE VOLUME
17 Cases
7 Open • 10 Closed
REPORT CADENCE & ISOLATION
100% Monthly
Data Segregation: Strictly Enforced

Entity Case Load, SLA Compliance & Access Code Mapping

Live breakdown of complaints mapped to each client company code

Open Master Case Register
CAP-STL
Caparo SteelPrimary Entity
Steel Manufacturing • SPOC: Anil Gupta
8 Cases (47%)
3 Open • 5 Closed
CAP-AUT
Caparo Auto
Automotive Components • SPOC: Meena Rao
6 Cases (35%)
3 Open • 3 Closed
CAP-PWR
Caparo Power
Energy / Power • SPOC: Suresh Nair
3 Cases (18%)
1 Open • 2 Closed

CSSG Risk Officer Entity Allocation

Designated officers managing triage, SLA & monthly SPOC packs

100% Assigned
RS
Raj Sharma
Lead Risk Officer — Manufacturing & Auto
2 Entities
14 active/closed cases
CAP-STL•Caparo SteelCAP-AUT•Caparo Auto
PM
Priya Mehta
Senior Risk Officer — Energy & Infrastructure
1 Entity
3 active/closed cases
CAP-PWR•Caparo Power
Client Portal Segregation: Verified by Company CodePeriodic MIS →
1

Client Company Master Register (3 of 3 Entities)

All 10 official CSSG Client Company Master columns • Sticky Company Code column enabled

Click below to register a new client entity
Company CodeCompany NameIndustrySPOC NameSPOC EmailSPOC PhoneRisk OfficerContract StartReport CadenceNotes & Actions
CAP-STL
Caparo Steel
8 cases•CSSG-STL-2026
Steel Manufacturing
AG
Anil Gupta
anil.gupta@caparosteel.com9810000001Raj Sharma2026-01-01Monthly
Primary entity
CAP-AUT
Caparo Auto
6 cases•CSSG-AUT-2026
Automotive Components
MR
Meena Rao
meena.rao@caparoauto.com9810000002Raj Sharma2026-01-01Monthly
—
CAP-PWR
Caparo Power
3 cases•CSSG-PWR-2026
Energy / Power
SN
Suresh Nair
suresh.nair@caparopower.com9810000003Priya Mehta2026-01-01Monthly
—
+ NEW[Add Company]Click here to onboard a new client company entity with SPOC details, designated Risk Officer, and isolated Web Access Code...
NET ENTITIES (3)17 Mapped Cases (7 Open)3 Core Sectors3 Verified SPOCs100% Active SMTP+91 Verified2 CSSG Officers01-Feb-2026100% MonthlyStrict Tenant Isolation