Microsoft Outlook 365 Case Email Hub

Graph API / SMTP Sync•CAPARO SPECIAL SERVICES GROUP•Auto Ref Mapping Active

Two-way integration with Microsoft Outlook: incoming emails sync in real time (`CSG-2026-XXX`), and investigators can dispatch encrypted replies directly.

Convert Email to Case
Microsoft Outlook (Office 365) Two-Way Integration — Simulated UI PreviewBackend Microsoft Graph / OAuth2 Pending

In the Node.js backend phase, this module will connect directly to the designated Microsoft Outlook email account (via Microsoft Graph API / OAuth2 & Outlook SMTP) so all incoming Outlook emails automatically appear here and outbound emails are sent directly from the connected Microsoft account.

SYNCED OUTLOOK INBOX
4 Threads
Unread: 4 New Disclosures
AUTO-MAPPED TO CASES
6 Linked
Case IDs: CSG-2026-XXX
PRIORITY STARRED & DRAFTS
3 Starred
Officer Drafts: 1 • Spam: 0
MICROSOFT OUTLOOK 365
2-Way Sync
Account: ethics@cssg-hotline.in
CSSG Mailboxes
Channel Labels
Monitored MailboxOnline
speakup@cssg-hotline.in
Auto-Reference: CSG-2026-XXX
inbox (4)
Anonymous Plant Reporter (Bawal Shopfloor)10:42 AM

[CSG-2026-002] Additional Crane Inspection Photos & Unreported Near-Miss Log

Attached are the maintenance logbook photographs from Bay-4 overhead crane before the hydraulic failure...

CSG-2026-002CAP-STL2Critical Case
Anil Gupta (SPOC — Caparo Steel)09:30 AM

[CSG-2026-016] Urgent Procurement Ledger Freeze & Vendor Block Confirmation

As requested by the Audit Committee Chair, we have placed an immediate payment block on vendor code V-4092...

CSG-2026-016CAP-STL1Critical Case
Meena Rao (SPOC — Caparo Auto)Yesterday

[CSG-2026-014] ICC Witness Interview Schedule — Chennai Stamping Division

The Internal Complaints Committee (ICC) has confirmed witness availability for Thursday...

CSG-2026-014CAP-AUT1SPOC Escalation
Suresh Nair (SPOC — Caparo Power)02 Apr 2026

[CSG-2026-012] EHS Effluent Monitoring Lab Report & Corrective Action Plan

Please find attached the third-party NABL lab certificate verifying neutral pH discharge levels...

CSG-2026-012CAP-PWR1SPOC Escalation
Open CSG-2026-002
Case Ref: CSG-2026-002Caparo Steel (CAP-STL)Critical CaseInbound Complaint

[CSG-2026-002] Additional Crane Inspection Photos & Unreported Near-Miss Log

CSSG Inbound Email Integration • Auto-Mapped to Case Register & Audit Trail
SMTP TLS 1.3
AN
Anonymous Plant Reporter (Bawal Shopfloor)
From: anonymous.relay.002@cssg-hotline.in • To: speakup@cssg-hotline.in
10:42 AM
Dear CSSG Ethics & Risk Officer (Priya Mehta), In reference to complaint CSG-2026-002 regarding the overhead crane safety bypass at Caparo Steel (Bawal Plant), I am attaching two additional inspection log photographs taken during the night shift. The shift supervisor instructed operators to continue lifting operations despite the overdue limit-switch calibration. Please ensure my identity remains strictly confidential as per the Whistleblower Policy. Regards, Anonymous Shopfloor Reporter (Ref: CSG-2026-002)

Case Evidence Attachments (2)

Bay4_Overhead_Crane_ShiftLog_Redacted.pdf
2.1 MB • SHA256:9A4C...7E11
LimitSwitch_Calibration_Tag_Photo.jpg
1.4 MB • SHA256:3B8D...2F09
Replying via CSSG Outbound SMTP to Anonymous Plant Reporter (Bawal Shopfloor)